Due to volume, our current turn around time (TAT) is 5-10 business days. Custom orders may require me to order beads from my wholesalers, which typically arrive within 4-8 business days, extending the TAT.
Please note: I have no control over how long shipping takes once the products leave my door. There have been some shipping delays due to COVID-19. Please contact your local post office and provide them with tracking information.
Customers are responsible for providing the correct shipping address at check out. If you realize you have entered an incorrect address, please email firstname.lastname@example.org and I will change the address if your product has not yet shipped.
Orders cannot be cancelled or changed once placed. If you would like to add an item to an order already placed and combine the shipping, please email email@example.com for a combined shipping code.